This Cookie Policy explains what cookies are, how we use them on the [www.nuvolegarden.com] website (the “Site”) for Nuvole Garden, located in Brunate (CO), and what your rights are regarding their use. We are committed to ensuring that your digital experience is seamless, personalised and secure, reflecting the standards of excellence and privacy that define our property.

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1. What are cookies?

Cookies are small text files that websites visited by users send to their device (computer, tablet or smartphone), where they are stored and subsequently sent back to the same websites when the user visits them again. Thanks to cookies, the Site can remember your actions and preferences (such as selected stay dates, preferred language or currency), so that you do not have to enter them again when you return or browse between pages.

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2. What types of cookies do we use?

Our Site uses different categories of cookies, which allow us to provide tailored services, from browsing our suites to booking services and experiences:

• Technical and Necessary Cookies: These are essential for the proper functioning of the Site and for the provision of the services you request. They include, for example, cookies that manage the room booking system (Booking Engine), language selection and site security. Your prior consent is not required for these cookies.

• Functionality Cookies: These allow the Site to remember the choices you make (such as browsing preferences or specific configurations related to your stay) in order to provide enhanced functionality and an elevated user experience.

• Analytics (Statistical) Cookies: These allow us to understand how guests interact with the Site by collecting information such as the number of visitors, the most viewed pages (e.g. our experiences, restaurants or rooms) and the time spent on the Site. This data is processed in aggregated and anonymous form and is used exclusively to improve the performance of the website.

• Profiling and Marketing Cookies: These are used to track users’ browsing activity across the web and create profiles based on their interests, habits and preferences. This allows us to display personalised advertising messages in line with your preferences (for example, special offers for stays on Lake Como), both on our Site and on external platforms or social networks.
   

3. Third-Party Services and Cookies

To provide a booking and interaction experience of the highest standard, our Site integrates services managed by third parties. While browsing the Site, you may receive cookies from these external providers. In particular:

• Booking Systems (Booking Engine): Cookies necessary to check room availability in real time and complete your stay booking securely.

• Google Analytics: Used to analyse website traffic and user behaviour on the Site.

• Meta Pixel (Facebook / Instagram): Used to measure the effectiveness of our advertising campaigns and provide you with targeted offers through social media channels.

• Google Maps: Used to show you the exact location of the property in Brunate and provide directions.

Note: Nuvole Garden does not have direct control over cookies managed by third parties. We recommend consulting the respective privacy and cookie policies of these providers for further information.

4. Cookie Table

Below is a list of the main cookies installed through the Site: